If you already have a Teleport Account, make sure to sign-in.

If not, visit teleport.io/signup and create a new account. You can choose the Trial plan to get an idea of what our pricing is like as you change settings.

Connect to the camera firmware web page using your browser. To do this you'll need to know the IP address of the camera. You can use the Hikvision SADP application to discover the IP address and assign an ip address and password. Or the camera may be visible in the list of devices on your router.

It's recommended to use DHCP with the camera this way it will get internet access on any network you may attach it in the future. Teleport Station application also requires DNS which will also be auto configured through DHCP.

Browse to the apps section shown below, usually it is at http://192.168.1.10/doc/index.html#/heop/openPlatForm (replacing the IP address with your cameras IP address).

Hit the 'Import Application' button and upload one of the following app files (extract it first from the downloaded archive). Which one depends on the CPU type of the camera. Simplest way is to attempt the first in the list, if the camera rejects it try the next file moving down the list:

The app will be installed and appear in the list as 'Teleport Station'. Enable the application as shown in the screenshot below.

Hit the 'Next' button and select 'Teleport Station' to enter the app.

Once it is installed, run the app and it will ask you to pair the app with your Teleport Account. Click 'Provision this device' button.

Troubleshooting:

This will take you to the Teleport device dashboard in the cloud. Give this device a camera name and site name to make it easier to track.

Click 'Create new device' and the Teleport Station device will be created. Hitting 'Show new device' locates the device in the list. Hit 'Start preview' to confirm the device is getting images from the camera. Once you see the preview show up (it may take a minute) turn off preview as we will want images to go to an actual feed for recording in the following steps.

We now create a feed that will hold recorded content and enable viewing (see below if you already have a feed created.) A Teleport feed represents image/video content (from potentially multiple devices) while a Teleport Station device represents the physical camera in the Teleport Dashboard.

Create a feed in the 'My Stuff' → 'Feeds' section using the 'Add feed' button at the top.. Give the feed a name and a location of your choice, this is the public information that your viewers will see.

Hit 'Create' and on the following screen click 'Use existing Teleport Station device', this takes you back to the devices section where we again find our newly created device and need to set the feed as the broadcast target for the device.

On the Teleport Station device hit 'Select broadcast feed' you are taken to the 'Cameras' → 'Broadcast feed' section where you select the desired feed and hit 'Save'.

We are done! Recording on the feed will begin momentarily, refreshing the feed page after some time should now show it as live and recording.

Going back to the on-camera Teleport Station app, it should now show as provisioned. All configuration from now on is done on the Teleport Dashboard and syncs down to the camera.

The feed will now operate using default features on an always-on schedule. Here is guide with some common customizations, such as custom schedule or live video streaming.

Note the on camera app is fully remote managed, once paired all configuration is done through the Teleport website dashboards.

Supports all HEOP 2.0 cameras. View Hikvision cameras that support HEOP

Suggested cameras 4K Bullet camera and 4K Dome camera